Verifying Your topset9 Account
Account verification is how we confirm you are who you say you are — and it protects your balance from unauthorized access. We ask for a government-issued photo ID and one document that confirms your address, like a utility bill or bank statement. Upload both through the secure document portal in your account settings; the review process checks the images against your
account details. Getting verified early removes the hold on larger withdrawal requests. If anything looks off during review, our support team reaches out directly rather than leaving you guessing.
- Open document upload — Go to account settings and tap the verification section — it shows your current status and which documents are still needed.
- Upload a photo ID — A current driver's license, state ID, or passport works. Make sure all four corners are visible and the text is readable.
- Upload an address document — A recent utility bill, bank statement, or official mail showing your name and address matches what's on the account.
- Wait for confirmation — We review submissions and update your verification status in the account portal. Support contacts you if a document needs to be resubmitted.